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Multitasking Is Evil?
Written By : Melissa Clouthier

When I finally get down to business, interruptions infuriate me. I like to work and be completely focused on the task at hand and finish it and be done. Motherhood has thwarted me over and over. Motherhood is non-stop interruptions. But so is working online from home.

I’m writing and BAM! an IM. I’m IMing and BAM! and email. Basically, working on line from home, though better than being in a cubicle, can be just as frustrating. I’ll interrupt myself with a YouTube clip or a Twitter check or a Facebook update or an email to do. I have online ADD and it can make me crazy. Does it make me evil, too?

Bruce Weinstein, PhD, the EthicsGuy from Business Week says yes.

But then a funny thing happened: I noticed that the more things I could do with ease on my computer, the harder it was to focus on any one activity. My natural inclination to jump from one thing to another prematurely was now aided and abetted by technology—the very thing that was supposed to be helping me. Then, after the PDA and cell phone became a part of my daily life, I found myself, like millions of others, faced with even more interruptions, and it became increasingly difficult to concentrate. The technological advances that once seemed so liberating had become oppressive.

I came to realize that multitasking isn’t something to be proud of. In fact, it’s unethical, and good managers won’t do it themselves and will not require it of those they manage.

Here’s why multitasking is unethical.

When you multitask, you’re doing a lot of work, but you’re not doing most (or any) of it well. A new study published in the Proceedings of the National Academy of Sciences revealed that people who fired off e-mails while talking on the phone and watching YouTube videos did each activity less well than those who focused on one thing at a time. Psychiatrist Edward M. Hallowell, author of CrazyBusy: Overstretched, Overbooked, and About to Snap! (Ballantine, 2006), puts it this way: “Multitasking is shifting focus from one task to another in rapid succession. It gives the illusion that we’re simultaneously tasking, but we’re really not. It’s like playing tennis with three balls.”

A friend of mine complained because when I IM’d I might be doing something else, too. “You’re not paying attention and you’re not doing anything very well.” When I’d write an incoherent sentence that was unrelated to the conversation, she’d complain. My brother and sister roll their eyes and say, “There she goes again” when I lose interest and start doing something else.

My multitasking is not only counter-productive, it’s rude. Holy cow! Multitasking is evil!

So how can I stop this? How can I ignore the Twitter updates, the IM ping, the email whoosh, the phone call, the text alert? I might miss something!

My solution is vicious deadlines. Deadlines freak me out and the potential of dropping a responsibility scares me. As for human relationships, I’m trying to be more focused and present when I engage. My attention span is so short….

Anyway, I think Bruce has a point. Multitasking–having too many things going simultaneously–means that nothing gets ones full attention. This is a problem. Something worth doing, is worth giving full energy to.

Technology can solve problems, but it has created some, too. The ability to have so many things going has made it so people pay less attention to things that matter most–usually that’s the people in their lives.

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  • http://www.reddirtdude.blogspot.com President_Friedman

    Great post, Melissa. I struggle w/ this, too, especially at work. I have cobbled together a protocal system over the years that works for me when I remember to use it. I also try on the weekend to have one day (usually Saturday) where the laptop and the cell phone stay powered off all day.

    One thing I think is important for parents to remember is that kids aren't any more capable of being 'true' multitaskers than we are. Few things get me into 'crochety old man' mode faster than seeing a 'tween completely tuned out of their social surroundings because their iPhone/DS/texting/laptop/IM has occupied 100% of thier attention. My daughter constantly bemoans the fact that when we go on trips to see friends and family, when we arrive at our destination the DS has to stay in the truck. But then she actually ends up talking to people and playing and stuff, often in sharp contrast to the other disafected, plugged in, head-down zombie children who are there.

  • William Teach

    Not sure about evil, but, I learned long ago to take a chill on multi-tasking when helping customers. Instead of 1 PO'd customer who was having to wait, I'd have 2 upset because I wasn't giving them my full attention. Was happening to all the other sales reps, too. We were a REALLY busy store.

    Also, I take a chill on checking my BBerry and stuff when helping customers now, especially since it is usually a customer escalation.

  • Jack Schite

    If you don't log into the Twitter or other such choices they won't be there to distract you.

    Or is that too obvious?

  • http://www.superdickery.com mightysamurai

    So this "scientist" claims to have "discovered" that people who are distracted don't work quite as well as people who are not. Gee, who'da thunk?

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