Uh-Oh: After Brutalizing Customer, United Gets Bad News From Trump’s Department Of Transportation
Apparently, the case of a 69 year-old doctor being assaulted by airline cops is the subject of a federal investigation.
I don’t know that all of that is necessary, considering we just came off of eight years of Obama’s Justice Department controlling media narratives of high-profile cases in the media. Perhaps a private investigation would be more appropriate?
In what was an overbooking gone bad (very, very bad,) a 69 year-old doctor was seemingly ripped from his airplane seat and beaten for refusing to give his seat to a staff member.
Apparently, this has gone as high as the Department of Transportation, which is now investigating the incident.
US Dept of Transportation looking into the United incident as well pic.twitter.com/fXujb8HpB5
— Michael Del Moro (@MikeDelMoro) April 10, 2017
“The Department of Transportation (USDOT) remains committed to protecting the rights of consumers and is reviewing the involuntary denied bording of passenger(s) from United Express flight 3411 to determine whether the airline complied with the oversales rule. The Department is responsible for ensuring that airlines comply with the Department’s consumer protection regulations including it oversales rule. While it is legal for airlines to involuntary bump passengers from an oversold flight when there are not enough volunteers, it is the airline’s responsibility to determine its own fair boarding priorities.”
Whether you believe the airline was in the right to remove this man from their flight, it needs to be made clear what rights a consumer has when purchasing an airline ticket, or any transportation ticket, for that matter. Many aren’t sure what the right course of action should have been in this case and that’s because they don’t know whether buying a ticket assures you actually get a seat on your flight, train, etc.
Perhaps a review of aviation policy is in order? I think so.