United Airlines Gets DESTROYED ON TWITTER after beating customer to make room for an employee [VIDEO]
The CEO of United Airlines Oscar Munoz sent out an email to employees informing them all of why the incident that caused a man being bloodied in the mouth and physically dragged from the plane like some criminal.
Munoz, in what seemed to be his version of effort, tried to “give a clearer picture of what transpired,” by using a bullet pointed play-by-play in his message.
United CEO response to United Express Flight 3411. pic.twitter.com/rF5gNIvVd0
— United (@united) April 10, 2017
“Our employees followed established procedures for dealing with situations like this. While I deeply regret this situation arose, I also emphatically stand behind all of you, and I want to commend you for continuing to go above and beyond to ensure we fly right.”
The CEO went on to try and explain the lessons that can be learned from such an incident and the conditions surrounding it.
“Treating our customers and each other with respect and dignity is at the core of who we are, and we must always remember this no matter how challenging the situation.”
According to Munoz, the man kept on resisting authorities and they had no choice, but to drag him out as seen in the video.
@united Apologize for making it about you. It's upsetting to UNITED? What clueless, tone deaf, dismissive language.
— Tessa Dare 🐐 (@TessaDare) April 10, 2017
— Meg (@loyalphoto) April 10, 2017
— Georges walker. ホルヘ (@Georges_walker) April 10, 2017
This should have never happened. United couldn’t even figure out how to solve this problem without creating a soon to be lawsuit?
The video of the man bloodied and being dragged will definitely have a negative effect on the airlines…