by Zig Ziglar | May 9, 2012 12:01 am
A moment’s reflection will remind us that virtually none of us get overly excited when confronted with a “problem.” That’s human nature. However, those who solve problems are the ones who survive and thrive.
Think about it. The primary role of the physician is to help people solve their health problems. Attorneys solve people’s problems, whether it’s instigating a lawsuit, filing legal claims, preparing a will, etc. The grocery business solves problems like hunger and unemployment. Salespeople solve problems by helping others purchase what they need and want.
When we encounter problems on the job, we must realize that we are there primarily to solve problems, whether it’s to get the shipment out on time, answer the telephone, prepare the financial statement, etc. Most of us do not get overly excited about difficult problems, but a moment’s thought will help us understand that the more problems we solve, the greater our value to the company and customer, and the higher our rewards.
The primary function of counselors is to teach individuals to solve their own personal problems. As a speaker/writer, my major function is to encourage people, help them overcome procrastination and convince them they are capable of doing more with their lives. Police officers are there to solve problems. More important, they’re there to prevent problems.
When we analyze the final few words in that last sentence, we realize that the people who receive the highest recognition and rewards are those who are not only capable of solving problems but also have the foresight and ability to prevent problems before they arise.
Suggestion: Think carefully about things that could be a problem in the future. Head them off; solve them before they occur. For problems that occur despite our best efforts, seek the solution. When you find it, you’ll be ultimately rewarded for it. Take that approach, and I’ll see you at the top!
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