Disney World Rejects a Mom and Family From Hotel Because They Don’t Serve Her “Kind”

Disney World Rejects a Mom and Family From Hotel Because They Don’t Serve Her “Kind”

For most families, a trip to Disney World is a dream vacation. But for one family, it was more of a nightmare. Tammy Lemasters took her family for the weekend, but was turned away at the hotel — and it was all because of her county tax collector’s office.

Lemasters and her family arrived at their Disney World resort, but were told that they would not be allowed to stay there. When she asked why, the Disney cast members told her that it was because her driver’s license listed her as a sexual predator. Lemasters couldn’t believe it, as she had never committed any such crime. But the revelation left her terrified.

“I was afraid to drive in my car,” she said. “I was afraid of getting pulled over. I was afraid of the kids being in the car.” It turns out that a computer glitch caused the phrase “sexual predator” to be incorrectly printed on her license. “It reminds me of the book, ‘The Scarlet Letter,'” her attorney, John Phillips, said. “She walked around with that on her license, not knowing where it had been reported. This is completely, completely avoidable by just putting in some sort of default on the computer.”

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According to Phillips, a clerk accidentally clicked “yes” for “sexual predator”, when they were supposed to be selecting “organ donor” on the computer. “That’s just preposterous,” Phillips said. “I’d be willing to bet it’s happened hundreds of hundreds of times.” Lemasters was held at Disney World for three hours while cast members contacted authorities, who confirmed that it was a mistake. Lemasters is now suing the Lake County Tax Collector’s Office.

Office manager David Jordan nevertheless defended the worker who made the mistake, calling them “top-notch.” “We made a mistake. Period,” Jordan said. “We feel horrible. It totally stinks it happens. Everybody involved feels terrible. We offer our apologies. We offered it immediately.”

What would you do if this happened to you?

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